For Customers Without an Account:
1. Navigate to the login page, located at the top right corner of our website.
2. Fill in the form 'CHECK ORDER' with your order number, email and postal code.
3. Once your order is found, you will have the option to download your invoice directly.
For Customers With an Account:
1. Navigate to the login page, accessible at the top right corner of our site.
2. Log into your account to view your order history.
3. Click on 'full detail' next to the order for which you need an invoice.
4. You will then see an option to download your invoice.
Each invoice includes details such as the Value-Added Tax (VAT) percentage and amount, the date of purchase, individual item prices, any discounts applied and shipping costs.
Need Assistance? If you encounter any issues accessing your invoice or if there are any discrepancies, please do not hesitate to contact the Customer Service team at Basic-Fit. We are here to assist you with any questions or concerns you may have.